Refrigerators, washing machines and dishwashers are the most expensive single items in most Dubai homes to replace, and the easiest to damage in a move. A washing machine drum swinging free in transit can destroy the suspension. A fridge moved without defrosting leaks water across the truck. None of this is bad luck, it is skipped preparation. This guide covers exactly what to do with each appliance and when.
The Timeline: When to Start
Appliance preparation is not a moving-day job. Work backward from your moving date:
- 72 hours before: Stop buying perishables. Start eating down the fridge and freezer.
- 48 hours before: Unplug the fridge and freezer to defrost. Disconnect the washing machine water supply.
- 24 hours before: Drain all water, secure drums and shelves, clean interiors, wrap hoses.
- Moving day: Final wipe-down, secure doors with tape or straps, supervise loading.
Rushing any of these steps is how appliances get damaged. If your moving date is fixed, put these milestones in your calendar now.
Refrigerator and Freezer
Defrost 48 hours ahead. Unplug the fridge and freezer two full days before the move. Dubai’s humidity means frost builds fast, and a half-defrosted freezer leaks steadily for hours. Place towels inside and a tray underneath, and leave the doors open. Never chip at ice with a knife or screwdriver; puncturing a coolant line writes off the appliance.
Empty, clean and dry everything. Remove all food, shelves, drawers and ice trays. Wash shelves and drawers separately, dry them completely, and wrap them in bubble wrap or towels. Wipe the interior dry. Any moisture left inside becomes mould during transit, especially in Dubai’s climate.
Secure the doors. Tape or strap the doors shut for transport, but leave them slightly ajar once the fridge is positioned in the new home until it is running again. Movers should transport fridges upright. If yours absolutely must go on its side for a staircase turn, let it stand upright for at least four hours before plugging in so compressor oil settles back.
Water lines. If your fridge has a water dispenser or ice maker, shut off the water supply valve and disconnect the line. Drain it into a bucket and cap the end. Tape the line to the back of the fridge so it does not snag.
Washing Machine: The Transit Bolts Matter Most
This is the appliance people damage most often, and it is entirely avoidable.
Find your transit bolts. When your washing machine was first delivered, the installer fitted 3 or 4 large bolts through the back panel to lock the drum in place for transport. Most people throw them away. Without them, the heavy drum swings freely on its suspension springs during the move, and one sharp turn or bump can snap the suspension or crack the outer tub. That is a repair costing half the price of a new machine.
If you still have the bolts, refit them before moving day. They screw into the same holes on the rear panel. If you lost them, contact the manufacturer’s Dubai service centre or a spare parts shop in Al Quoz or Deira; bolts are model-specific and cost little. As a last resort, pack the drum tightly with towels and blankets to limit movement, but understand this is a compromise, not a substitute.
Disconnect and drain. Turn off both water supply taps, unscrew the inlet hoses, and drain them into a bucket. Pull out the drain hose and let any standing water empty. Open the small filter door at the bottom front (usually bottom right) and drain the residual water with a towel ready; there is always more than you expect. Leave the door and detergent drawer open for 24 hours so the interior dries fully.
Secure hoses and cable. Tape the inlet hoses and power cable to the back or side of the machine. Loose hoses snag on doorways and stairs.

Dishwasher
Run it empty first. Run a final empty cycle a day or two before the move so the interior is clean. Then disconnect the power.
Shut off water and drain. Turn off the water supply valve under the sink. Disconnect the inlet hose and drain hose, and drain both into a bucket. Tilt the machine slightly forward to empty the sump at the bottom; standing water here is the main cause of leaks in transit.
Secure the racks. Pull out the racks, wrap them if they are loose, or lock them in place. Tape the door shut. Like the washing machine, leave the door ajar for 24 hours before the move so the interior dries.
Cooker, Oven and Gas Appliances
Gas disconnection needs a professional. If your cooker or oven runs on gas, do not disconnect it yourself. Dubai regulations require a qualified technician for gas work. Arrange this a few days before moving day; technicians book up.
Electric cookers are simpler: unplug, clean the interior, and secure any loose racks or glass panels with tape and padding. Remove and wrap glass oven doors separately if they detach.
Clean thoroughly. Movers handle hundreds of appliances. A clean one gets better care, and you avoid transporting old grease and food residue to your new kitchen.
Small Appliances Worth Mentioning
Microwave: Remove the glass turntable plate, wrap it separately, and tape the door. The plate is the part that breaks.
Television: Use the original box if you kept it. If not, wrap the screen in a soft blanket then bubble wrap, and transport it upright, never flat. Screen damage is the most common TV moving claim. For more on protecting electronics, see our packing guide.
Air purifiers and dehumidifiers: Empty water tanks completely and clean filters. Transport upright.
What to Tell Your Movers
When you book your move, list your appliances specifically. A professional crew brings appliance dollies with soft wheels, straps, and blankets, and knows to keep fridges upright and secure drums. Ask whether appliance preparation is included in your quote or whether you handle the prep and they handle the carrying. Our moving cost guide explains how quotes break down.
Also confirm the crew will not stack heavy boxes on top of appliances in the truck. It happens when loading is rushed, and it dents panels and cracks control boards.
At the New Home: Before You Plug In
- Fridge: Stand upright 4 hours minimum if it travelled on its side. Clean interior, refit shelves, then plug in and wait 2 to 3 hours before loading food.
- Washing machine: Remove transit bolts and keep them for next time. Level the feet, reconnect hoses, run an empty test cycle and check for leaks before the first real wash.
- Dishwasher: Reconnect water and drain, check for leaks under the sink during the first cycle.
- Gas cooker: Have the technician reconnect and test before use.
Appliance Preparation Checklist
- 72 hours out: stop stocking the fridge, eat down perishables
- 48 hours out: unplug fridge/freezer to defrost, disconnect washer water supply
- Arrange gas technician for cooker disconnection if needed
- Locate or buy washing machine transit bolts and refit them
- 24 hours out: drain all hoses, dry all interiors, leave doors ajar
- Wrap shelves, drawers, turntable plates separately
- Tape hoses and cables to appliance bodies
- Tape doors shut for transport
- Tell movers the appliance list and confirm dollies and upright transport
- At new home: settle fridges before plugging in, remove transit bolts, test everything
An Hour of Prep Saves Thousands
Every damaged appliance story starts with “we ran out of time to prepare it.” The steps are simple and mostly free; they just need doing on schedule. Defrost the fridge, bolt the drum, drain the hoses, and your appliances arrive working.
Lucky G Movers handles appliances on every job with proper dollies, upright transport, and crews who know the difference between a fridge and a box. Get a free moving estimate and list your appliances, WhatsApp us on +971 54 575 9234, or call us directly to discuss your move.
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