Moving to Executive Towers Business Bay: Permits, Lifts and Bay Square

Executive Towers at a Glance: What Movers Need to Know

Executive Towers was built by Dubai Properties and designed by Atkins. It was the first project completed in Business Bay, in 2009, and sits near the community entrance, close to Sheikh Zayed Road and the Business Bay Metro station. It holds about 1,799 homes, from studios and lofts to four-bedroom apartments, penthouses and podium villas.

For a move, the layout matters more than the views. All twelve towers stand on a three-level podium. The first two levels are Bay Avenue, the shopping mall, and the third level is The Courtyard, the residents’ plaza with play areas and walkways. Below sits a basement used for parking. That means your furniture travels through shared spaces that shoppers, hotel guests and neighbours also use.

Some towers carry a second name, such as West Heights or East Heights, in listings and contracts. Use the name on your Ejari when you apply for the permit so the request reaches the right building team.

Who Approves Your Move: Dubai Holding Community Management

Executive Towers is a Dubai Properties community, and day-to-day management sits with Dubai Holding Community Management. Its community rules are clear: a move permit is required before any move-in or move-out, and residents apply through the community app. Many residents and movers still know it as the RealConnect app, which is where Dubai Properties communities have issued permits for years.

If something goes wrong with an application, Dubai Holding Community Management lists 800 DUBAICM (800 382 2426) and support@dubaiholdingcm.ae as its contact points. Keep your permit number handy when you call.

How to Get the Executive Towers Move-In Permit

The Dubai Properties move in permit follows the same steps in every community they manage, and Executive Towers is no exception. Here is the order that avoids rejections.

1. Register Ejari first. The permit request asks for your registered tenancy, so finish Ejari before you apply. Owners use their title deed instead.
2. Register in the app as a tenant or owner. Add your name, nationality, phone, email, community, building and unit number.
3. Enter the move details. Moving date and time, the moving company’s name, the number of adults and children moving in, and your vehicle details.
4. Upload documents. See the table below. Upload every page of the Ejari, not just the first.
5. Submit at least 48 hours ahead. Dubai Holding Community Management asks for 48 hours through the app and 72 hours by email. Published guidance says permits are usually issued within about two days, so we advise applying a week early.
6. Book the service lift with your tower. The permit lets you move. The lift slot decides when. Ask the tower reception or concierge to block the service lift for your window.

Ask your movers for their trade licence copy and the crew list early. Some buildings ask for them at the loading point, and having them ready saves an argument at the gate.

Moving between developers? Each one runs its own system. Our overview of move-in permits in Dubai compares them, with separate guides for the Emaar permit and the Nakheel permit.

Moving Out of Executive Towers: The Extra Step

The move-out permit uses the same app and the same 48-hour rule, with one important difference. Dubai Properties guidance says the move-out permit is only issued once all community service fees on the unit are paid. Tenants should ask the landlord to confirm the account is clear a few weeks before moving, because an unpaid service charge can stop your truck even if your rent is fully paid.

The rest of the exit, from Empower and DEWA final bills to the handover inspection, is in our Business Bay move-out checklist.

Moving Day at Executive Towers: Lift, Podium and Parking

A move here is a sequence of handovers between the truck, the loading point, the service lift and your door. Each link has its own rules.

• Arrive inside the window. Dubai Properties communities publish moving hours of 8 am to 7 pm. Your tower may set a shorter slot, so confirm when you book the lift.
• Ask where the truck should stop. With Bay Avenue on the lower podium levels, trucks cannot simply park at the lobby. Ask the tower team for the loading point and any height limit at the basement entrance before you choose the truck size.
• Protect the lift and floors. Expect the building to check that the service lift is padded and corridor floors are covered. Our crews bring lift padding and floor runners as standard.
• Keep the permit with the supervisor. Security may ask to see it at the gate and again at the lift.
• Avoid busy mall hours. Evenings and weekends bring shoppers and diners to Bay Avenue and The Courtyard. A morning start is calmer for everyone and usually faster.

For tower-by-tower lift rules across the area, see our Business Bay service elevator guide and the Business Bay moving access guide.

Utilities and Setup in Your New Executive Towers Home

Business Bay towers are cooled by district cooling, so you will usually have a cooling account to open as well as DEWA. Check your tenancy contract or ask the landlord which cooling provider and which payment terms apply to your unit before moving day.

• DEWA: the account moves with your Ejari. Our DEWA moving guide covers activation and deposits.
• Chiller: if your tower uses Empower, the steps are in our Empower guide for Business Bay.
• Internet: book the du or e& transfer a week before so you are online on day one. See moving your home internet.
• Access cards and parking: collect access cards and confirm your parking bay with the tower before the truck arrives, so the crew is not stuck at the barrier.

Moving to or From Bay Square Business Bay

Bay Square Business Bay sits a short walk from Executive Towers, off Al Asayel Street and Marasi Drive, and it is also a Dubai Properties project managed by Dubai Holding Community Management. The permit process is the same app, the same documents and the same 48-hour notice.

The building style is different, though. Bay Square has 13 low-rise buildings of about 10 to 14 floors arranged around a pedestrian-only central plaza, completed in 2014. Most buildings are offices, with around 326 apartments, mostly studios, one-bedroom and loft units, and the DoubleTree by Hilton hotel in Building 5. Shorter buildings mean shorter lift trips, but trucks cannot drive through the plaza, so the loading point matters even more.

How Much Does a Move to Executive Towers Cost?

Cost depends on the size of the home, how much you are taking, whether you need packing and dismantling, and the access rules at both buildings. As a planning range for local moves in Dubai, a studio usually runs from around AED 700 to AED 1,200 and a two-bedroom apartment from around AED 1,500 to AED 2,800, with full packing at the higher end. Large Executive Towers units and penthouses need more crew and time.

• What raises the price: a short lift slot, a high floor in Tower M or B, oversized furniture that must be dismantled, and evening or weekend timing.
• What lowers it: a confirmed lift slot, packing done in advance, a weekday morning start and a clear loading point.

Our Business Bay moving cost guide breaks the numbers down by home size.

6 Mistakes We See in Executive Towers Moves

1. Applying for the permit before Ejari is ready. The request gets rejected and you lose two days.
2. Using the tower’s nickname instead of the Ejari name. The request reaches the wrong building team.
3. Forgetting the service charge check on move-out. Unpaid community fees block the move-out permit.
4. Booking a truck too tall for the loading route. Ask about the height limit first.
5. Starting in the afternoon. A late start in a 45-floor tower can run past the 7 pm cut-off.
6. Hiring movers who will not share a trade licence. Building teams can refuse unlicensed crews at the loading point.

Moving somewhere else in Business Bay? Our team handles apartment moves in Business Bay across the canal-side towers, and our guide to living in Business Bay helps if you are still choosing a building.